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@Surfsire Glad to hear you had a good experience. Hope you have a great trip! 
About 6 days ago.Re-TipRetweetReply
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@threeputt23 We're glad you like T5 - If you have time be sure to check out the views of the runway at Gate 15 
About 3 days ago.Re-TipRetweetReply
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@kcgirlindc We're always happy to hear suggestions for new routes:  
About 3 days ago.Re-TipRetweetReply
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@stevehall Working on making sure the new system is streamlined is our priority, but we're happy to hear suggestions on ideal app features. 
About 5 days ago.Re-TipRetweetReply
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@rpetralia We're fresh from a major system cutover Make sure your cache is cleared and have the latest flash installed  
About 5 days ago.Re-TipRetweetReply
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@rphulser Happy to provide it. We have a dedicated connection just for the free wifi at T5 
About 17 hours ago.Re-TipRetweetReply
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@lalasim We're sorry for the inconveniences you're experiencing. We're doing our best to get settled in our new system  
About 4 days ago.Re-TipRetweetReply
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@bostongarden So we've noticed! -psst @SeattleMaven we do fly SEA-BOS ;) 
About 4 days ago.Re-TipRetweetReply
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@brett Have a great trip! 
About 1 day ago.Re-TipRetweetReply
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@kevrast Please call us at 1800JETBLUE and we'll assist you in buying those tickets :) 
About 1 week ago.Re-TipRetweetReply
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@TheJames Redeeming points or booking TruePasses? Booking TruePass flights does have to be done via 1-800-JETBLUE. Thanks for your patience. 
About 1 week ago.Re-TipRetweetReply
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@direwolff ummm... Sorry for your flight's early arrival? (T5 is nice place to hang out) 
About 3 days ago.Re-TipRetweetReply
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@stainedstephiee I've always been a Munchies Mix guy... but those plantain chips are good! ^MJ 
About 6 hours ago.Re-TipRetweetReply
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@pditty357 Love you too, man! 
About 2 days ago.Re-TipRetweetReply
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@DrLoveMD a common consensus is that for $2 the headphones are quite good (I suppose for @GANewman they're even higher value!) ^MJ 
About 1 week ago.Re-TipRetweetReply
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@goldenhours Agents are working with a new system that often requires additional steps to manage old bookings. We appreciate your patience. 
About 5 days ago.Re-TipRetweetReply
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@2L2Q We're looking at solutions and want to make sure it's the best experience possible for our customers. 
About 1 week ago.Re-TipRetweetReply
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@tednguyen Feel free to provide our agent with your contact # in case your call is lost. Keep us posted, glad you're through to an agent. 
About 6 days ago.Re-TipRetweetReply
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@minamhere connecting flights are allowed. You'll need to call 800-jetblue to book your TruePasses 
About 6 days ago.Re-TipRetweetReply
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@VSB2010 Please make sure you clear your cache and are running the latest version of Flash. 
About 4 days ago.Re-TipRetweetReply
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@grimgrock we suspect our business partners is a SLIGHTLY different Sabre. :) 
About 3 days ago.Re-TipRetweetReply
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@OnTheJumbotron have a great night's sleep! (my preferred lullabies? VH1 Classic ^MJ) 
About 1 day ago.Re-TipRetweetReply
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@georgemunro Happy to provide the goods on the ground and in the air! 
About 1 week ago.Re-TipRetweetReply
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@cromschubarth Sorry for the inconvienience. We're working on a system transition. Please see more info at:  
About 1 week ago.Re-TipRetweetReply
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@JosephD if you need immediate resolution on an issue 800-jetblue is still your best bet, but follow so we can DM 
About 1 day ago.Re-TipRetweetReply
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@davewiner We've got CBS for 'the big game' and plenty of alternatives too. Get a @DIRECTV guide for your flight at:  
About 5 days ago.Re-TipRetweetReply
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@eldaftbro We're on it! - Please make sure your clear your cache and try again. Still having issues call 800-jetblue and an agent can assist 
About 4 days ago.Re-TipRetweetReply
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@Colmanandrews some very diligent people who took extensive steps to make the transition as clean as possible.  
About 1 week ago.Re-TipRetweetReply
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@JodyKitcher We're going through a major systems cutover right now and are working to resolve any outstanding issues as quickly as possible. 
About 1 week ago.Re-TipRetweetReply
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@mikemonello Sorry for the inconvenience, This was a necessary transition and issues on the site are being addressed.  
About 5 days ago.Re-TipRetweetReply
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@BillyLinker Special services are experiencing higher than normal hold times due to a recent system change. Thanks for your patience!! 
About 4 days ago.Re-TipRetweetReply
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@mountainw Sorry. Our hold times are long for changes as we transition to our new system. Thank you for your patience. 
About 5 days ago.Re-TipRetweetReply
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@realfreemancbs I'm sorry to hear that - we strive to deliver a good experience whenever possible even during our system transition. 
About 1 week ago.Re-TipRetweetReply
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@thevarguy the JetBlue you know and love will be back and we appreciate your patience as we break in the new system and work through issues 
About 4 days ago.Re-TipRetweetReply
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@chinoisfemme Sorry for hold times during our Sabre transition. More crewmembers are coming online to assist. Thanks for your patience! 
About 6 days ago.Re-TipRetweetReply
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@elliottholt Clear your browser cache and make sure you have the latest version of Flash. Check-in via airport kiosk is also an option. 
About 3 days ago.Re-TipRetweetReply
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@NYpierre Thank you for your patience as we come up to speed with our new systems. Web issue? let us know:  
About 1 week ago.Re-TipRetweetReply
piT tweets
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@DeeVa27 Sorry, our agents are working through the queue as quickly as they can. 
About 4 days ago.Re-TipRetweetReply
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@stevencub your plane was late coming in from LAX - Sorry, it looks like you'll land 2 minutes late 
About 3 days ago.Re-TipRetweetReply
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Welcome back http://www.jetblue.com we missed you! 
About 1 week ago.Re-TipRetweetReply
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@KateHeffernan Sorry, our automated system attempts to maintain our call volumes to assist customer traveling right away. Call us again? 
About 4 days ago.Re-TipRetweetReply
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@GANEWMAN Don't worry, we trust our customers. Glad you like the headphones- and the amenities! 
About 1 week ago.Re-TipRetweetReply
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@DavidDRS Sorry about the wait. If you're there 2 hours prior at our request, we should be too. We'll correct that for future customers ^MJ 
About 1 week ago.Re-TipRetweetReply
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@chqui You've never had a pedicure at T5? @XpresSpa is right at Gates 1-5 
About 4 days ago.Re-TipRetweetReply
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@cbrazas a small percentage of migrated bookings may not be able to be managed online. Sorry for the inconvenience. Please call 800-jetblue 
About 6 days ago.Re-TipRetweetReply
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@Skorobeus Sorry, this is needed as we update our system. Our team is working to assist our customers as efficiently as possible. 
About 4 days ago.Re-TipRetweetReply
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@willtseng Sorry, our agents are doing what they can to assist our customers. The dropped call was unintentional. Please call again? 
About 3 days ago.Re-TipRetweetReply
Other tweets
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@AcidStain we'll certainly work to seat you and your children together - but certain seats must be assigned at the airport. 
About 4 hours ago.Re-TipRetweetReply
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Please check our website for the latest weather-related operational news.  
About 7 hours ago.Re-TipRetweetReply
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@thesavingqueen We are allowing IAD customers booked 2/9 2/10 to rebook through 2/12 Go to or call 800-jetblue 
About 9 hours ago.Re-TipRetweetReply
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@realfreemancbs if you have a confirmed flight you can stand by on the one just prior to that flight as long as there are available seats. 
About 13 hours ago.Re-TipRetweetReply
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@realfreemancbs our standby guidelines can be found here: You can also check availability at the airport. 
About 14 hours ago.Re-TipRetweetReply
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Poll: Superbowl or Puppybowl, what's playing on your JetBlue screen today?
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@Fan4Calvin You actually have 90 days from the date of your flight to go back and apply points to a TrueBlue account  
About 1 day ago.Re-TipRetweetReply
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@BenAtValor Thanks for the heads up, I'll pass the info on to our team. ^MJ 
About 2 days ago.Re-TipRetweetReply
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@eldaftbro If you need to book tickets immediately please call 800-jetblue. Some fixes are coming that should address many issues 
About 2 days ago.Re-TipRetweetReply
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@caribbeansunny find out about employment opportunities at http://www.jetblue.com/ab... 
About 2 days ago.Re-TipRetweetReply
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@MyMuse18 if the flight you're booked on is currently available at a lower price than you paid, give us a call at 800-jetblue. 
About 2 days ago.Re-TipRetweetReply
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@elliottholt Duran Duran sing-a-longs at T5 are generally okay... Dance-offs must be cleared with management however. 
About 2 days ago.Re-TipRetweetReply
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@kmwjimison Yes, please give us a call. Current hold times for TrueBlue desk are running about 30 minutes. 
About 2 days ago.Re-TipRetweetReply
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@salyernuej garment bags can be carry-on so long as it is within our requirements:  
About 3 days ago.Re-TipRetweetReply
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@JCole You can check the status of your flight at
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@fabpovoa We do have many destinations out of Fort Lauderdale... just a short distance from Miami! 
About 3 days ago.Re-TipRetweetReply
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@vegajorge We've canceled some flts into the mid-Atlantic region from JFK but no other cancelations currently planned.  
About 3 days ago.Re-TipRetweetReply
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@paramount You can see all our routes or any announced routes at http://jetblue.com/wherew... 
About 3 days ago.Re-TipRetweetReply
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@paramount Service to Punta Cana, Dominican Republic begins May 6 from JFK and May 8 from Boston! 
About 3 days ago.Re-TipRetweetReply
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@kingstonmassive We switched to an entirely new reservations system this week. Thanks for your patience while we work through new processes! 
About 3 days ago.Re-TipRetweetReply
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@ecin thanks for the information. Our team is on it. 
About 3 days ago.Re-TipRetweetReply
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@Teri_DBC we're less than a week into a massive system restructure and have a team working diligently tweaking final fixes on jetblue.com 
About 3 days ago.Re-TipRetweetReply
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An update on our Sabre cutover status on our crewmember blog:  
About 3 days ago.Re-TipRetweetReply
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@AmyAnaizGenao thanks Amy! - it's always gratifying to hear kind words. - those Tweeting: @jetblue/team 
About 3 days ago.Re-TipRetweetReply
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@farrahrose the new res system means some issues can pop up with migrated customer data. It takes time for our agents and IT to work through 
About 3 days ago.Re-TipRetweetReply
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@IconoInvestor We've seen some people have success checking in when they clear their cache and ensure they're running the latest Flash. 
About 3 days ago.Re-TipRetweetReply
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@db You can keep an eye out for out Cheep Twitter deals over at @JetBlueCheeps 
About 4 days ago.Re-TipRetweetReply
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@ryantomorrow Nope. Have you cleared your cache? 
About 4 days ago.Re-TipRetweetReply
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@stevencub we'll certainly update you. You can see our current weather advisory at  
About 4 days ago.Re-TipRetweetReply
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@SherKro We migrated our entire system to Sabre to provide a better product. We ask customers to arrive early as we adjust to the new system 
About 4 days ago.Re-TipRetweetReply
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@mariapendo Sorry. We entered into this project knowing it was going to be difficult for customers and crewmembers, but necessary 
About 4 days ago.Re-TipRetweetReply
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@heathr If your flight was initially booked with an old TrueBlue Award or points, that is correct. 
About 5 days ago.Re-TipRetweetReply
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@heathr When migrating data from the old system to new, a small percentage of bookings can only be managed by phone  
About 5 days ago.Re-TipRetweetReply
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@heathr Sorry for the hold time, our agents are working to get through the queue as efficiently as possible as we transition to a new system 
About 5 days ago.Re-TipRetweetReply
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@nikkijagerman thanks for your patience while we work through our system transition. 
About 5 days ago.Re-TipRetweetReply
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@davem12203 We apologize for the long hold times for TrueBlue. With our recent switchover to Sabre, the old rewards must be booked by phone. 
About 5 days ago.Re-TipRetweetReply
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@dand We apologize for the long hold times for TrueBlue, and appreciate all your patience as we transition to Sabre! 
About 5 days ago.Re-TipRetweetReply
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@KarenPfeffer sorry for the hold times as our agents get used to the new system 
About 6 days ago.Re-TipRetweetReply
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@TobyH2O thanks so much for your patience - promise we'll hook you up with all the Munchie Mix you want on your flight. 
About 6 days ago.Re-TipRetweetReply
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@stevehall Your online check-in issue may also be resolved if you ensure you're using the most recent version of Flash. 
About 6 days ago.Re-TipRetweetReply
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@stevehall This is a precautionary measure as our agents at the airports are still adjusting to the new system in the live environment. 
About 6 days ago.Re-TipRetweetReply
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@josephmichaelny Sorry for the inconvenience as we work on our Sabre transition. We're continuing to address online issues and call volumes. 
About 6 days ago.Re-TipRetweetReply
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@mrsjoshuaford Thanks for the feedback, we'll route it to the right teams. 
About 6 days ago.Re-TipRetweetReply
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@iamseanmcdonald please try clearing your cache - there may be lingering cookie issues. ^MJ 
About 6 days ago.Re-TipRetweetReply
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@aydinbolkar I'll pass that on to our teams here. Please call 800-jetblue for assistance. 
About 6 days ago.Re-TipRetweetReply
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@tednguyen As mentioned earlier today, 2 yrs of planning multiple sims & over 10K tests Working hard to make this work. 
About 6 days ago.Re-TipRetweetReply
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@tednguyen Was this reservation you are changing made traditionally or by using TruePasses from our TrueBlue program? 
About 6 days ago.Re-TipRetweetReply
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@tednguyen We apologize & sincerely appreciate your patience as we adjust to our new Sabre systems & address tech issues from transition. 
About 6 days ago.Re-TipRetweetReply
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@Xtel you likely connected Viral SSID "Jet Blue Hot Spot" (note the spaces - "JetBlue" is correct) is a common variant. 
About 1 week ago.Re-TipRetweetReply
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@iamseanmcdonald the site should be working for new bookings. Did you encounter an error? Let us know:  
About 1 week ago.Re-TipRetweetReply
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@Fan4Calvin we anticipated the call volume and are working to reduce hold times as well as utilizing business partners for assistance. 
About 1 week ago.Re-TipRetweetReply
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@lolsox rewards under the old TrueBlue program must currently be booked through 800jetblue. An agent can assist. 
About 1 week ago.Re-TipRetweetReply
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@cupajoanna We're sorry for the hold times that our customers are experiencing as we adjust to our new Sabre system 
About 1 week ago.Re-TipRetweetReply
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@Fan4Calvin This was a necessary system change to help us to deliver a better product & was extensively planned  
About 1 week ago.Re-TipRetweetReply
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@PotentSarlacc If you're going to miss your flight... unless you happen to be at the airport... please call us ASAP! 1-800JETBLUE. 
About 1 week ago.Re-TipRetweetReply
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@justinbreton Sorry for the hold time. We're working on a system transition and are moving TrueBlue and change calls as quickly as possible. 
About 1 week ago.Re-TipRetweetReply
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@pditty357 JetBlue flights carry only peanut-free snacks. flight attendants will announce a peanut allergy to the cabin, just let them know. 
About 1 week ago.Re-TipRetweetReply
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@JodyKitcher running into errors? Let us know Online check in may require latest version of Flash 
About 1 week ago.Re-TipRetweetReply
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@DavidDRS We apologize for the wait as our crewmembers get accustomed to the new system. 
About 1 week ago.Re-TipRetweetReply
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@Ro_S we have routes out of ORD to JFK, BOS, and LGB  
About 1 week ago.Re-TipRetweetReply
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@rshevlin Online check in - boarding pass printing may require latest version of flash (cc @hharteveldt
About 1 week ago.Re-TipRetweetReply
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@rshevlin @hharteveldt Working to address questions regarding printing boarding passes at home Hold times for new bookings remain short 
About 1 week ago.Re-TipRetweetReply
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@tdelistathis we ran over 10,000 tests & multiple sims over the last 2 yrs but live environments are always a challenge  
About 1 week ago.Re-TipRetweetReply
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@TwoTonesTony we're going through a system changeover. If you're seeing issues with the website, please tell us at:  
About 1 week ago.Re-TipRetweetReply
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@DavidDRS what airport are you flying from? 
About 1 week ago.Re-TipRetweetReply
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@BigBossT65 Indeed! Thank you to all our crewmembers & business partners working diligently (and tirelessly) as we transition to Sabre. 
About 1 week ago.Re-TipRetweetReply
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@mjoseff While Sabre will allow us to add functionality in the future, your experience in airport and in flight should be largely unchanged. 
About 1 week ago.Re-TipRetweetReply
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Track our Sabre cutover progress on our blog How was your travel experience today? Let us know. 
About 1 week ago.Re-TipRetweetReply
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@AnathemaTeatime it should also be noted this is a highly planned strategic cutover. More info at:  
About 1 week ago.Re-TipRetweetReply
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@dmarsters When our site returns later this afternoon after our system cutover the speakup section will be http://jetblue.com/speaku... 
About 1 week ago.Re-TipRetweetReply
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@brianne1017 Our maintenance was actually an entire platform shift. We're back up and running, give us a call at 1-800-JETBLUE! 
About 1 week ago.Re-TipRetweetReply
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Viaja este fin de semana? Llegue con mas tiempo al aeropuerto, estamos migrando a un nuevo sistema de reservaciones.  
About 1 week ago.Re-TipRetweetReply
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@anthonygurino you earn 1 TB pt for every $1 (or 2 pts per $1 when spent on JetBlue flights) when you use your JetBlue AmEx card 
About 1 week ago.Re-TipRetweetReply
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