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 ToFrom@Surfsire Glad to hear you had a good experience. Hope you have a great trip! About 6 days ago.
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| ToFrom @threeputt23 We're glad you like T5 - If you have time be sure to check out the views of the runway at Gate 15 About 3 days ago.
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| ToFrom @stevehall Working on making sure the new system is streamlined is our priority, but we're happy to hear suggestions on ideal app features. About 5 days ago.
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| ToFrom @rpetralia We're fresh from a major system cutover Make sure your cache is cleared and have the latest flash installed About 5 days ago.
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| ToFrom @rphulser Happy to provide it. We have a dedicated connection just for the free wifi at T5 About 17 hours ago.
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| ToFrom @kevrast Please call us at 1800JETBLUE and we'll assist you in buying those tickets :) About 1 week ago.
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| ToFrom @TheJames Redeeming points or booking TruePasses? Booking TruePass flights does have to be done via 1-800-JETBLUE. Thanks for your patience. About 1 week ago.
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| ToFrom @direwolff ummm... Sorry for your flight's early arrival? (T5 is nice place to hang out) About 3 days ago.
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| ToFrom @stainedstephiee I've always been a Munchies Mix guy... but those plantain chips are good! ^MJ About 6 hours ago.
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| ToFrom @goldenhours Agents are working with a new system that often requires additional steps to manage old bookings. We appreciate your patience. About 5 days ago.
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| ToFrom @2L2Q We're looking at solutions and want to make sure it's the best experience possible for our customers. About 1 week ago.
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| ToFrom @tednguyen Feel free to provide our agent with your contact # in case your call is lost. Keep us posted, glad you're through to an agent. About 6 days ago.
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| ToFrom @minamhere connecting flights are allowed. You'll need to call 800-jetblue to book your TruePasses About 6 days ago.
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| ToFrom @grimgrock we suspect our business partners is a SLIGHTLY different Sabre. :) About 3 days ago.
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| ToFrom @OnTheJumbotron have a great night's sleep! (my preferred lullabies? VH1 Classic ^MJ) About 1 day ago.
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| ToFrom @cromschubarth Sorry for the inconvienience. We're working on a system transition. Please see more info at: About 1 week ago.
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| ToFrom @JosephD if you need immediate resolution on an issue 800-jetblue is still your best bet, but follow so we can DM About 1 day ago.
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| ToFrom @davewiner We've got CBS for 'the big game' and plenty of alternatives too. Get a @DIRECTV guide for your flight at: About 5 days ago.
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| ToFrom @eldaftbro We're on it! - Please make sure your clear your cache and try again. Still having issues call 800-jetblue and an agent can assist About 4 days ago.
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| ToFrom @Colmanandrews some very diligent people who took extensive steps to make the transition as clean as possible. About 1 week ago.
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| ToFrom @JodyKitcher We're going through a major systems cutover right now and are working to resolve any outstanding issues as quickly as possible. About 1 week ago.
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| ToFrom @mikemonello Sorry for the inconvenience, This was a necessary transition and issues on the site are being addressed. About 5 days ago.
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| ToFrom @BillyLinker Special services are experiencing higher than normal hold times due to a recent system change. Thanks for your patience!! About 4 days ago.
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| ToFrom @mountainw Sorry. Our hold times are long for changes as we transition to our new system. Thank you for your patience. About 5 days ago.
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| ToFrom @realfreemancbs I'm sorry to hear that - we strive to deliver a good experience whenever possible even during our system transition. About 1 week ago.
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| ToFrom @thevarguy the JetBlue you know and love will be back and we appreciate your patience as we break in the new system and work through issues About 4 days ago.
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| ToFrom @chinoisfemme Sorry for hold times during our Sabre transition. More crewmembers are coming online to assist. Thanks for your patience! About 6 days ago.
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| ToFrom @elliottholt Clear your browser cache and make sure you have the latest version of Flash. Check-in via airport kiosk is also an option. About 3 days ago.
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| ToFrom @NYpierre Thank you for your patience as we come up to speed with our new systems. Web issue? let us know: About 1 week ago.
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| ToFrom @DeeVa27 Sorry, our agents are working through the queue as quickly as they can. About 4 days ago.
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| ToFrom @stevencub your plane was late coming in from LAX - Sorry, it looks like you'll land 2 minutes late About 3 days ago.
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| ToFrom @KateHeffernan Sorry, our automated system attempts to maintain our call volumes to assist customer traveling right away. Call us again? About 4 days ago.
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| ToFrom @GANEWMAN Don't worry, we trust our customers. Glad you like the headphones- and the amenities! About 1 week ago.
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| ToFrom @DavidDRS Sorry about the wait. If you're there 2 hours prior at our request, we should be too. We'll correct that for future customers ^MJ About 1 week ago.
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| ToFrom @cbrazas a small percentage of migrated bookings may not be able to be managed online. Sorry for the inconvenience. Please call 800-jetblue About 6 days ago.
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| ToFrom @Skorobeus Sorry, this is needed as we update our system. Our team is working to assist our customers as efficiently as possible. About 4 days ago.
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| ToFrom @willtseng Sorry, our agents are doing what they can to assist our customers. The dropped call was unintentional. Please call again? About 3 days ago.
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| ToFrom @AcidStain we'll certainly work to seat you and your children together - but certain seats must be assigned at the airport. About 4 hours ago.
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| ToFrom @thesavingqueen We are allowing IAD customers booked 2/9 2/10 to rebook through 2/12 Go to or call 800-jetblue About 9 hours ago.
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| ToFrom @realfreemancbs if you have a confirmed flight you can stand by on the one just prior to that flight as long as there are available seats. About 13 hours ago.
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| ToFrom @realfreemancbs our standby guidelines can be found here: You can also check availability at the airport. About 14 hours ago.
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| ToFrom Poll: Superbowl or Puppybowl, what's playing on your JetBlue screen today? http://poll.fm/1l3xj About 1 day ago.
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| ToFrom @Fan4Calvin You actually have 90 days from the date of your flight to go back and apply points to a TrueBlue account About 1 day ago.
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| ToFrom @eldaftbro If you need to book tickets immediately please call 800-jetblue. Some fixes are coming that should address many issues About 2 days ago.
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| ToFrom @caribbeansunny find out about employment opportunities at http://www.jetblue.com/ab... About 2 days ago.
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| ToFrom @elliottholt Duran Duran sing-a-longs at T5 are generally okay... Dance-offs must be cleared with management however. About 2 days ago.
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| ToFrom @kmwjimison Yes, please give us a call. Current hold times for TrueBlue desk are running about 30 minutes. About 2 days ago.
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| ToFrom @salyernuej garment bags can be carry-on so long as it is within our requirements: About 3 days ago.
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| ToFrom @fabpovoa We do have many destinations out of Fort Lauderdale... just a short distance from Miami! About 3 days ago.
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| ToFrom @vegajorge We've canceled some flts into the mid-Atlantic region from JFK but no other cancelations currently planned. About 3 days ago.
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| ToFrom @paramount You can see all our routes or any announced routes at http://jetblue.com/wherew... About 3 days ago.
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| ToFrom @paramount Service to Punta Cana, Dominican Republic begins May 6 from JFK and May 8 from Boston! About 3 days ago.
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| ToFrom @kingstonmassive We switched to an entirely new reservations system this week. Thanks for your patience while we work through new processes! About 3 days ago.
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| ToFrom @Teri_DBC we're less than a week into a massive system restructure and have a team working diligently tweaking final fixes on jetblue.com About 3 days ago.
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| ToFrom @AmyAnaizGenao thanks Amy! - it's always gratifying to hear kind words. - those Tweeting: @jetblue/team About 3 days ago.
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| ToFrom @farrahrose the new res system means some issues can pop up with migrated customer data. It takes time for our agents and IT to work through About 3 days ago.
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| ToFrom @IconoInvestor We've seen some people have success checking in when they clear their cache and ensure they're running the latest Flash. About 3 days ago.
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| ToFrom @stevencub we'll certainly update you. You can see our current weather advisory at About 4 days ago.
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| ToFrom @mariapendo Sorry. We entered into this project knowing it was going to be difficult for customers and crewmembers, but necessary About 4 days ago.
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| ToFrom @heathr Sorry for the hold time, our agents are working to get through the queue as efficiently as possible as we transition to a new system About 5 days ago.
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| ToFrom @nikkijagerman thanks for your patience while we work through our system transition. About 5 days ago.
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| ToFrom @davem12203 We apologize for the long hold times for TrueBlue. With our recent switchover to Sabre, the old rewards must be booked by phone. About 5 days ago.
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| ToFrom @TobyH2O thanks so much for your patience - promise we'll hook you up with all the Munchie Mix you want on your flight. About 6 days ago.
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| ToFrom @stevehall Your online check-in issue may also be resolved if you ensure you're using the most recent version of Flash. About 6 days ago.
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| ToFrom @stevehall This is a precautionary measure as our agents at the airports are still adjusting to the new system in the live environment. About 6 days ago.
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| ToFrom @josephmichaelny Sorry for the inconvenience as we work on our Sabre transition. We're continuing to address online issues and call volumes. About 6 days ago.
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| ToFrom @iamseanmcdonald please try clearing your cache - there may be lingering cookie issues. ^MJ About 6 days ago.
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| ToFrom @aydinbolkar I'll pass that on to our teams here. Please call 800-jetblue for assistance. About 6 days ago.
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| ToFrom @tednguyen As mentioned earlier today, 2 yrs of planning multiple sims & over 10K tests Working hard to make this work. About 6 days ago.
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| ToFrom @tednguyen Was this reservation you are changing made traditionally or by using TruePasses from our TrueBlue program? About 6 days ago.
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| ToFrom @tednguyen We apologize & sincerely appreciate your patience as we adjust to our new Sabre systems & address tech issues from transition. About 6 days ago.
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| ToFrom @Xtel you likely connected Viral SSID "Jet Blue Hot Spot" (note the spaces - "JetBlue" is correct) is a common variant. About 1 week ago.
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| ToFrom @iamseanmcdonald the site should be working for new bookings. Did you encounter an error? Let us know: About 1 week ago.
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| ToFrom @Fan4Calvin we anticipated the call volume and are working to reduce hold times as well as utilizing business partners for assistance. About 1 week ago.
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| ToFrom @cupajoanna We're sorry for the hold times that our customers are experiencing as we adjust to our new Sabre system About 1 week ago.
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| ToFrom @Fan4Calvin This was a necessary system change to help us to deliver a better product & was extensively planned About 1 week ago.
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| ToFrom @PotentSarlacc If you're going to miss your flight... unless you happen to be at the airport... please call us ASAP! 1-800JETBLUE. About 1 week ago.
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| ToFrom @justinbreton Sorry for the hold time. We're working on a system transition and are moving TrueBlue and change calls as quickly as possible. About 1 week ago.
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| ToFrom @pditty357 JetBlue flights carry only peanut-free snacks. flight attendants will announce a peanut allergy to the cabin, just let them know. About 1 week ago.
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| ToFrom @JodyKitcher running into errors? Let us know Online check in may require latest version of Flash About 1 week ago.
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| ToFrom @DavidDRS We apologize for the wait as our crewmembers get accustomed to the new system. About 1 week ago.
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| ToFrom @rshevlin Online check in - boarding pass printing may require latest version of flash (cc @hharteveldt) About 1 week ago.
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| ToFrom @rshevlin @hharteveldt Working to address questions regarding printing boarding passes at home Hold times for new bookings remain short About 1 week ago.
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| ToFrom @tdelistathis we ran over 10,000 tests & multiple sims over the last 2 yrs but live environments are always a challenge About 1 week ago.
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| ToFrom @TwoTonesTony we're going through a system changeover. If you're seeing issues with the website, please tell us at: About 1 week ago.
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| ToFrom @BigBossT65 Indeed! Thank you to all our crewmembers & business partners working diligently (and tirelessly) as we transition to Sabre. About 1 week ago.
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| ToFrom @mjoseff While Sabre will allow us to add functionality in the future, your experience in airport and in flight should be largely unchanged. About 1 week ago.
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| ToFrom Track our Sabre cutover progress on our blog How was your travel experience today? Let us know. About 1 week ago.
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| ToFrom @AnathemaTeatime it should also be noted this is a highly planned strategic cutover. More info at: About 1 week ago.
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| ToFrom @dmarsters When our site returns later this afternoon after our system cutover the speakup section will be http://jetblue.com/speaku... About 1 week ago.
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| ToFrom @brianne1017 Our maintenance was actually an entire platform shift. We're back up and running, give us a call at 1-800-JETBLUE! About 1 week ago.
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| ToFrom @anthonygurino you earn 1 TB pt for every $1 (or 2 pts per $1 when spent on JetBlue flights) when you use your JetBlue AmEx card About 1 week ago.
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